Refund policy

Refund Policy

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Returns
Due to the fact that our items are custom made, we do not accept returns. If there is an issue with your purchase please feel free to reach out so we can discuss option to resolve any issues 

Refunds (if applicable)
Buyer does pay for return shipping. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Pinkecloth@gmail.com.

 

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